1.1. Your personal data are processed on the basis of applicable data protection legislation by LifeStyles Healthcare Pte. Ltd. of 30 Cecil Street, #19-08 Prudential Tower, Singapore 049712 (hereinafter: “LifeStyles”, “we”, “us”, “our”). You can contact us via e-mail at [email protected].
2.1. Cookies are small text files which are stored on your device’s hard drive which contain certain information or personal data.
2.2. Social media plugins are small pieces of software developed and provided by social media service providers (such as Facebook), which allow us to integrate social media on our Website.
2.3. Similar technologies are small pieces of software or invisible images (such as the Facebook Pixel) developed and provided by several service providers, which allows us, for example, to track conversions or to better target our promotional campaigns.
3.2. We may use the following type of cookies:
3.3. Our Website uses Google Analytics. This web analytics service, provided by Google Inc., uses analytical cookies. This service helps us to collect and analyse visitor information (such as browser usage, new visitor numbers, response to marketing activity and browsing times) to improve our Website and your experience, and to make our marketing campaigns relevant.
The information collected through Google Analytics cookies about your use of our Website is sent to and stored by Google, together with your IP address. Google may, for example, use this information for the following purposes:
For all these activities with the exception of the last bullet point, Google acts as the data controller and the processing of the data it collects about your use of the Website takes place under its responsibility. Learn more about Google Analytics Cookie Usage on Websites.
However, you can control what information is sent to Google in the following ways:
3.4. Our Website uses the Facebook Pixel. This is an invisible image that is included on the pages of our Website and that is stored on Facebook’s servers. Each time you open a page of our Website where this pixel has been recorded, this pixel is downloaded to your device from that Facebook server. The following data is provided to Facebook: your IP address and the specific characteristics of your device (e.g. type, operating system, specific software and hardware).
We only receive statistical information from Facebook itself and not your personal data.
If you do not wish to receive certain advertising, you can adjust your advertising preferences in your personalised Facebook page. Finally, via the settings of your mobile device, you can also indicate that the machine data cannot be communicated to third parties. Learn more about the Facebook Pixel.
3.5. In the table below, we provide you with an overview of the cookies and social media plugins that we use on our Website.
|NAME||TYPE||EXPLANATION / PURPOSE||STORAGE PERIOD|
|1.||_ga||Cookie (performance-enhancing)||Cookies provided by Google Analytics to help us measure how users
interact with our Website’s content (see Article 3.3).Learn more about Google Analytics Cookie Usage on Websites.
|2.||_gat||Cookie (performance-enhancing)||1 minute|
|3.||_gid||Cookie (performance-enhancing)||24 hours|
|4.||_utma||Cookie (performance-enhancing)||2 years from set/update|
|5.||_utmc||Cookie (performance-enhancing)||End of browser session|
|6.||_utmz||Cookie (performance-enhancing)||6 months from set/update|
|7.||Facebook Pixel||Similar technology||Technology provided by Facebook to measure the effectiveness of our
advertising by understanding the actions users take on our Website (see
Article 3.4).Learn more about Facebook Pixel</a >.
|8.||ad-id||Targeting/Advertising||Provided by amazon-adsystem.com for advertising purposes (tag present in
|9.||ad-privacy||Targeting/Advertising||Provided by amazon-adsystem.com for advertising purposes (tag present in
|10.||_cc_aud||Targeting/Advertising||Provided by crwdcntrl.net and is used for advertising purposes (tag
present in GTM)
|11.||_cc_cc||Targeting/Advertising||Provided by crwdcntrl.net and is used for advertising purposes (tag
present in GTM)
|12.||_cc_dc||Targeting/Advertising||Provided by crwdcntrl.net and is used for advertising purposes (tag
present in GTM)
|13.||_cc_domain||Targeting/Advertising||Provided by crwdcntrl.net and is used for advertising purposes (tag
present in GTM)
|14.||_cc_id||Targeting/Advertising||Provided by crwdcntrl.net and is used for advertising purposes (tag
present in GTM)
|15.||IDE||Targeting/Advertising||Doubleclick (tag present in GTM)||2 years|
|16.||_ga||Performance||Provided by Google Analytics (tag present in GTM)||2 years|
|17.||dnt||Targeting/Advertising||Provided by provenpixel.com (no related tag present in GTM)||5 years|
|18.||eu_cn||Targeting/Advertising||Provided by Twitter if the Twitter social plug-in on the website has
been activated by the user. If you do not have a Twitter account or
never accessed the Twitter.com website directly then Twitter will assign
you a unique code to track your visit to the Twitter feed. (no related
tag present in GTM)
|19.||guest_id||Targeting/Advertising||Provided by Twitter (no related tag present in GTM)||2 years|
|20.||netpu||Targeting/Advertising||Provided by Twitter (no related tag present in GTM)||2 years|
|21.||personalization_id||Targeting/Advertising||Provided by Twitter (no related tag present in GTM)||2 years|
|22.||remember_checked_on||Functionality||Provided by Twitter (no related tag present in GTM)|
|23.||syndication_guest_id||Functionality||Provided by Twitter (no related tag present in GTM)||2 years|
|25.||twitter_ads_id||Functionality||Provided by Twitter (no related tag present in GTM)||2 years|
4.1. We may share your personal data with our related LifeStyles entities and we may also rely on third parties in order to process your personal data for the purposes outlined in Article 3 above, for example:
These third parties are only allowed to process your personal data on our behalf and upon our explicit written instruction. We also warrant that all those third parties are selected with due care and are committed to observing the safety and integrity of your personal data.
4.2. We may be legally obliged to share your personal data with competent law enforcement agents or representatives, judicial authorities, governmental agencies or bodies, including competent data protection authorities, to comply with a legal obligation as set out in Article 3 above.
4.3. We do not send your personal data in an identifiable manner to any other third party than the ones mentioned in Articles 4.1 and 4.2 without your explicit consent to do so. However, we may send anonymised data to other organizations that may use those data for improving products and services as well as to tailor the marketing, displaying and selling of those products and services.
5.1. We process your personal data both within and outside the European Economic Area (EEA). In order to process your personal data for the purposes outlined in Article 3 above, we may also transfer your personal data to third parties who process on our behalf outside the EEA. Each entity outside the EEA that processes your personal data will be bound to observe adequate safeguards with regard to the processing of your personal data. Such safeguards may be the consequence of:
5.2. We may transfer anonymised and/or aggregated data to organizations outside the EEA. Should such transfer take place, we will ensure that there are safeguards in place to ensure the safety and integrity of your data and all rights with respect to your personal data you might enjoy under applicable mandatory law.
6.1. We do our utmost best to process only those personal data which are necessary to achieve the purposes listed under Article 3 above.
6.2. Your personal data are only processed for as long as needed to achieve the purposes listed under Article 3above or up until such time where you withdraw your consent for processing them. Your withdrawal of consent may imply that you can no longer use the whole or part of our Website. We will de-identify your personal data when they are no longer necessary for the purposes outlined in Article 3 above, unless there is:
6.3. You understand that an essential aspect of our marketing efforts pertains to making our marketing materials more relevant to you. We do this by customizing your unique profile based on relevant characteristics and then use this profile to provide you with communications, advertising, offerings, newsletters and other advertising about products and services that may interest you.
6.4. We will take appropriate technical and organizational measures to keep your personal data safe from unauthorised access or theft as well as accidental loss tampering or destruction. Access by our personnel or third parties’ personnel will only be on a need-to-know basis and be subject to confidentiality obligations. You understand, however, that safety and security are best efforts obligations which can never be guaranteed.
6.5. If you are registered to receive advertising, such as communications, advertising, offerings and newsletters, via e-mail or other person-to-person electronic communication channels, you can change your preferences for receiving such advertising by clicking the opt-out link provided in such advertising.
8.1. You have the right to request access to all personal data processed by us pertaining to you. We reserve the right to charge a reasonable administrative fee for multiple subsequent requests for access that are clearly submitted for causing nuisance or harm to us. Each request must specify for which processing activity you wish to exercise your right to access and must specify to which data categories you wish to gain access to.
8.2. You have the right to rectification, i.e. to ask that any personal data pertaining to you that are inaccurate, are corrected free of charge. If you submit a request for correction, your request needs to be accompanied of proof of the flawed nature of the data for which correction is asked.
8.3. You have the right to withdraw your earlier given consent for processing of your personal data.
8.4. You have the right to erasure, i.e. to request that personal data pertaining to you be deleted if these data are no longer required in the light of the purposes or if you withdraw your consent for processing them. However, you need to keep in mind that a request for deletion will be evaluated by us against:
8.5. You have the right to restriction instead of deletion, i.e. to request that we limit the processing of your personal data if:
8.6. You have the right to object to the processing of personal data if:
However, if the intended processing qualifies as direct marketing, you have the right to object to such processing free of charge and without justification.
8.7. You have the right to data portability, i.e. to receive from us in a structured, commonly-used and machine-readable format all personal data you have provided to us if the processing is based on your consent or a contract with you.
8.8. If you wish to submit a request to exercise one or more of the rights listed above, you can contact our Privacy Officer by sending an e-mail to [email protected] . An e-mail requesting to exercise a right will not be construed as consent with the processing of your personal data beyond what is required for handling your request. Such request should meet the following conditions:
We will promptly inform you of having received your request. If the request meets the conditions above and proves valid, we will honor it as soon as reasonably possible and at the latest thirty (30) days after having received your request.
If you have any complaints regarding the processing of your personal data by us, you may always contact our Privacy Officer by sending an e-mail to [email protected] . If you remain unsatisfied with our response, you are free to file a complaint with the competent data protection authority.